The AI receptionist and sales rep
for Australian businesses.
Every call answered, day and night. Whitehot builds AI receptionists, AI sales agents and phone answering for Australian organisations. Try it out, then let’s build yours.
Chat to our Aussie AI
receptionist, Frankie.
Press the phone button below and allow microphone access. You can talk, or type. Anything you discuss can be followed up by a real person if you leave your details.
Frankie is ready
Talk, or type. Available any hour, answers in seconds.
Your own AI receptionist or AI sales agent.
Frankie is the receptionist we trained and extensively tested for ourselves. We engineer the same for clients: a virtual receptionist for Melbourne, Sydney, Brisbane or anywhere in Australia that never puts a caller on hold, after hours telephone answering, an AI appointment setter, or a full AI call centre. Designed, trained, red teamed and measured for your business, not an off-the-shelf subscription, and answering, qualifying and booking around the clock.
Every call answered, simultaneously
A human receptionist takes one call at a time. Yours can handle multiple simultaneous calls, every caller answered at once, no queue, no hold music, no missed lead at one minute past five.
Sales technique built in
Trained on the methods good salespeople actually use: SPIN questioning (situation, problem, implication, need-payoff) and the tactical empathy of Chris Voss, with the conversation design shaped by our Customer and Experience practice. The result is better qualified leads and booked appointments.
Trained on your business
Built from your real content, products, policies and prices, and kept in sync as they change. See Implement and Automate.
Guardrails, red teamed
Clear limits on what your agent will and will not say, then adversarial testing to prove those limits hold before a customer ever hears it. See Testing and Readiness.
Australian voices, or your own
Male or female Australian accent AI voices, a different accent for a different market, or your own voice, cloned with your permission.
Multilingual and international
Serve customers in their own language and time zone, at home and in export markets. See Multilingual and International.
Tuned for speed and cost
Voice AI trades response speed against model quality and running cost. We configure yours deliberately: latency a caller never notices, at a cost that makes sense for your call volume. See Selection and Orchestration.
Customer experience, with the KPIs to back it
Answer rates, lead quality, handover quality and customer satisfaction, reported so you can see it working. See KPIs and ROI and Customer and Experience.
Beyond reception: voice AI at scale.
A receptionist is where most organisations start. It is rarely where the value ends. Whitehot is a systems integrator for conversational AI: we design, build, integrate and govern voice agents for medium and large organisations on the same platform Frankie runs on, ElevenLabs’ agent stack, wired into the systems your business already runs. Scoped and delivered the way our team ran engagements inside the global consultancies, without the overhead that came with them.
Customer service at contact-centre scale
One agent answers hundreds of simultaneous conversations: triage, resolution, and clean handover to your people for the calls that need them. Satisfaction scored and every conversation analysed, not sampled.
Outbound and lead generation
Qualification at a volume no sales team can staff: outbound campaigns, inbound follow-up within seconds of the inquiry, and booked meetings landing in your CRM with a brief attached.
International and multilingual expansion
Agents that hold natural conversations in dozens of languages, from one knowledge base, with a voice chosen for each market. Enter a market before you hire in it. See Multilingual and International.
Voice inside your product
Conversational AI embedded in your app, site or device, the way Frankie is embedded in this page. Voice becomes a product feature, not just a phone line.
Retiring the IVR
Replace “press one for sales” with an agent that understands the sentence, routes the call, does the routine work itself and transfers the rest to the right human with context.
Integrated, governed, measured
Wired into your telephony, CRM, calendars and systems of record, with guardrails red teamed before launch and evaluation suites running after it. See Testing and Readiness and KPIs and ROI.
Every industry’s calls are different.
Multi-brand retail groups
Multi-brand retail groups
One agent platform, many brands: each with its own voice, knowledge base and rules, so a caller to any brand gets that brand. Customer service, store and stockist inquiries, and peak trading absorbed without seasonal hiring.
Wine, hospitality and venues
Wine, hospitality and venues
Cellar door and venue bookings, club and membership questions, direct orders, and export customers served in their own language and time zone while your team sleeps.
Financial services and advisory
Financial services and advisory
Intake and triage under hard guardrails: an agent that never strays into advice, books the caller with the right adviser, and is red teamed against the conversations it must not have before a client ever hears it.
Training providers and RTOs
Training providers and RTOs
Enrolment surges answered at volume, course and eligibility questions handled around the clock, international students served in their own language, and every inquiry qualified and followed up before it goes cold.
Property and construction groups
Property and construction groups
Tenant and facilities lines that never queue: maintenance triaged by urgency at any hour, work orders logged into your systems, leasing and inspection inquiries booked across the whole portfolio. Scales across buildings, brands and states.
Transport and logistics
Transport and logistics
The where-is-my-delivery call handled without a human, bookings and quote requests captured around the clock, and freight partners served across time zones and languages. Your operations desk keeps the exceptions; the agent takes the volume.
Medical and allied health
Medical and allied health
An AI medical receptionist for practices and clinics: appointments, recalls and routine inquiries, built so the agent never gives clinical advice and urgent calls always reach a person.
Trades and local services
Trades and local services
The original missed-call problem: an AI receptionist for tradies and local service businesses that takes the call while you’re on the tools, qualifies the job and books it in.
Ready to scope an AI receptionist, an AI sales agent, or voice AI across your contact centre? Call +61 406 292 352 or email nathan.reeve@whitehot.ai. Frankie can answer the first questions any hour; the build starts with a human.